INFORMATION

Our Terms of Service

The key principles that govern how we work with our clients.

1. Use of this website

The Velaro website provides information about our services and ways to contact us. The content is for general information only and may be updated or changed at any time without notice.

2. Enquiries and proposals

Sending an enquiry through the contact form or by email does not create a formal engagement. After we understand your needs, we may provide a proposal or outline of work. A project only begins once both parties have agreed in writing to the scope, timelines, and investment.

3. No guarantees until agreement

Any timelines, ideas, or suggestions shared before a formal agreement are indicative only. Commitments around delivery dates, responsibilities, and outcomes apply only after a written agreement or statement of work is in place.

4. Intellectual property

The content, design, and structure of this website are owned by Velaro unless otherwise stated. You may not copy, reuse, or redistribute this material for commercial purposes without prior written permission.

For client projects, ownership of deliverables is defined in the specific project agreement.

5. Limitation of liability

We aim to provide accurate, helpful information on this site, but we do not accept liability for decisions made solely on the basis of its content. For project work, responsibilities and limitations are set out in the relevant agreement.

6. Contact

If you have any questions about these terms, please contact us at info@velaro.group.