INFORMATION

Our Privacy Policy

How Velaro collects, uses, and protects information you share with us.

1. Who we are

Velaro is a digital studio building custom platforms, business automations, websites and online stores. This Privacy Policy explains how we handle information when you visit our website or contact us about a project.

2. Information you share with us

The main information we collect is what you choose to share with us, for example when you complete the contact form or send us an email. This can include your name, contact details, business information, and a description of your project or website.

3. How we use this information

We use the information you provide to:

  • Reply to your enquiry and understand your needs
  • Prepare proposals, timelines, and project recommendations
  • Communicate with you about active or potential work

We do not sell your data or use it for unrelated marketing.

4. Website usage and analytics

Like most websites, we may use basic analytics tools to understand which pages are visited and how the site is performing. This helps us improve the experience but does not aim to identify individual visitors.

5. How we store information

Client information is stored securely in the tools we use to manage email, proposals, and project work. We keep data for as long as it is reasonably needed for ongoing projects, potential future collaboration, or to meet legal and administrative requirements.

6. Sharing information

Information may be processed by trusted service providers (such as hosting, email, and analytics platforms) solely to operate and improve our website and services. We do not give your details to third parties so they can market their own services to you.

7. Your choices

If you would like to review, update, or delete information you have shared with us, you can contact us at info@velaro.group. We will do our best to respond within a reasonable time.

8. Updates to this policy

We may update this page from time to time if our practices change. When we do, we will adjust the text here so you can see the latest version.